Privacy & Cookies

1. Data Controller Information

The data controller responsible for your personal information is:

Vlux

Industrieweg

3400 Landen, Belgium

Email: sales@vlux.com

Phone: +32 11 88 09 00

2. Information We Collect

We collect and process the following types of personal data:

• Email Address: Collected when you subscribe to our newsletter via our sign-up form.

• Contact Form Data: When you fill out the contact form on our website, we collect the data you provide (such as your name, email address, phone number, and any message content) solely to respond to your inquiries.

We do not collect any other personal data unless you voluntarily provide it.

3. Purpose of Data Collection

The personal data we collect is used for the following purpose:

• Newsletter Subscription: We use your email address to send you newsletters with updates on our latest innovations, industry insights, and other relevant information.

• Contact Form Inquiries: Data collected through the contact form is used solely to respond to your requests, questions, or messages.

Your email address will not be used for any other purpose.

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

• Consent: By submitting your email address to subscribe to our newsletter, you provide your explicit consent for us to use your data to send you newsletters. You can withdraw your consent at any time by unsubscribing from the newsletter.

5. How We Share Your Data

We use third-party service providers to process and store your email address for the purpose of sending newsletters:

• EmailJS: We use EmailJS (a third party email service) to collect your emailaddress. EmailJS stores and processes your emailaddress to build our mailing list and does so in accordance with it's own privacy policy.

• YMLP.com: We use YMLP.com to collect and manage email addresses for our newsletter. YMLP.com processes your data in accordance with its own privacy policy.

We do not sell or share your personal data with third parties for marketing purposes.

6. Data Retention

We will retain your email address for as long as you remain subscribed to our newsletter. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any newsletter email, or by contacting us directly at sales@vlux.com

Once you unsubscribe, we will delete your email address from our mailing list.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.

• Right to Rectification: You can request to correct any inaccuracies in the personal data we hold.

• Right to Erasure: You have the right to request the deletion of your personal data.

• Right to Restriction of Processing: You can request a restriction on how your data is processed.

• Right to Object: You have the right to object to the processing of your personal data, particularly if the processing is based on legitimate interests or direct marketing.

• Right to Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at sales@vlux.com

8. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

9. Cookies and Tracking Technologies

Our website may use cookies to enhance your user experience. Cookies are small files placed on your device that help us improve the functionality of our website, track website usage, and remember your preferences.

You can control cookie settings through your browser. By continuing to use our website, you consent to the use of cookies. For more information about how we use cookies, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will revise the "Last Updated" date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

Vlux

Industrieweg

3400 Landen, Belgium

Email: sales@vlux.com

Phone: +32 11 88 09 00

12. Complaints

If you believe that your privacy rights have been violated or that we have not handled your personal data appropriately, you have the right to lodge a complaint with the Data Protection Authority (DPA) in Belgium or the relevant supervisory authority in your jurisdiction.

1. What Are Cookies?

Cookies are small text files stored on your computer or other devices when you visit websites. Cookies enable a website to recognize a user’s device, store preferences, and understand how the site is used. Cookies are widely used to enhance the functionality and performance of websites.

2. Types of Cookies We Use

We only use cookies for essential and analytical purposes, as detailed below:

• Strictly Necessary Cookies: These cookies are essential for the website to function properly. Without these cookies, services you have requested (such as navigating between pages or accessing secure areas) cannot be provided.

• Performance and Analytics Cookies: These cookies allow us to understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works, for example, by ensuring that users find what they are looking for easily.

Note: We do not use cookies for advertising, marketing, or tracking purposes beyond essential website functionality and performance analytics.

3. Third-Party Cookies

We may use third-party service providers for performance analytics (e.g., Google Analytics) to help us understand site usage and improve functionality. These service providers may set their own cookies on your device. Please note that third-party providers have their own privacy and cookie policies.

4. How Can You Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by setting or amending your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of the website may be restricted.

Instructions on how to modify cookie settings on common web browsers are available here:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. Please revisit this policy regularly to stay informed about our use of cookies.

6. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at sales@vlux.com